Resource Category: Workforce Development Resources

Discover practical strategies to strengthen and sustain your Community Health Worker (CHW) workforce in this four-part training series.

It is important to learn about the dynamics of CHW programs within health centers to understand factors impacting the development and retention of the CHW workforce. Throughout this document, you will learn about specific health centers' experiences in recruiting, hiring, onboarding, providing professional development, and retaining CHWs. Lastly, this report will detail how CHWs have contributed to positive outcomes and success within their health centers and patients.

The goal of this tool is to provide resources that will help health centers: Explore common CHW titles and roles; identify staff performing duties that may align with the CHW profession; assess CHW knowledge, skills, and abilities by using the CHW Core Competencies checklist; review CHW training opportunities; access a list of UDS resources developed by the Health Resources and Services Administration (HRSA); access a list of CHW clinical integration resources.

The purpose of this toolkit is to illustrate different strategies for incorporating CHWs within Care Teams. Additionally, it will provide real-life case studies from various health entities throughout the nation to support the success of the implementation of these strategies.

Long days and high caseloads can place CHWs at distinct risk for compassion fatigue and burnout—two workplace realities that can erode health, motivation, and the joy of service. As a CHW, it is important to recognize these challenges, not just for your own well-being, but because the healthier you are, the more sustainable your impact can be. This article offers a practical roadmap to help CHWs keep their “cups".

Each October, National Health Education Week reminds us that accessible, clear health information is not just nice to have — it's essential. For CHWs in Health Centers, who serve as trusted bridges between health systems and the public, making health information understandable is part of the job every single day.