Federally Qualified Health Centers

How We Can Help Federally Qualified Health Centers
Community Health Workers at Federally Qualified Health Centers
Why Community Health Workers?
Additional Resources

Federally Qualified Health Center Definition

Federally Qualified Health Centers (FQHCs) include all organizations receiving grants under Section 330 of the Public Health Service Act (PHS).
  • FQHCs must serve an underserved area or population, offer a sliding fee scale, provide comprehensive services, have an ongoing quality assurance program, and have a governing board of directors.
  • FQHCs also qualify for enhanced reimbursement from Medicare and Medicaid, in addition to other benefits.
If you believe that your health center is Federally Qualified or aren’t sure about your current classification, please review the information below for additional information about how we can help you to develop and improve Community Health Worker programs or contact us to learn more.
For Health Centers who are not Federally Qualified, please review our Primary Care Provider page for additional information about available products and support.

How We Can Help Federally Qualified Health Centers

With support from the the Health Resources and Services Administration (HRSA), MHP Salud is able to offer training and technical assistance to Federally Qualified Health Centers.
For more information about the services that we are able to offer, please contact our CBA Team.

Community Health Workers at Federally Qualified Health Centers

Community Health Workers can work to address a variety of health issues and they take many different approaches to promoting health. Community Health Workers and Community Health Worker programs can support Federally Qualified Health Centers in accomplishing the following goals:
  • Reduce barriers to care by providing outreach services to increase community awareness of health center services and available support.
  • Address social determinants of health by referring patients to complimentary and supportive services such as housing, food, transportation, or legal assistance.
  • Improve care coordination by helping to ensure appointment and medication adherence through phone calls and other reminders and by supporting with case management activities and service coordination with other health and social services providers.
  • Improve the quality of care through culturally and linguistically appropriate services and support that addresses a patient’s health literacy and language needs.
  • Support in the development of a holistic medical home by acting as a bridge from the health center to the community and assist with a range of clinical performance improvement initiatives.

Why Community Health Workers?

Community Health Worker programs have been implemented successfully in many Federally Qualified Health Centers and used to address a range of health concerns. These programs can be used to address the larger social determinants of health and remove common barriers to care faced by communities, and may include complimentary support such as “enrollment assistance, transportation and home visitation, as well as employment counseling, housing assistance, food banks, and meals”. However, the most frequent services provided Community Health Workers at health centers are often health education, outreach, nutrition guidance, and social services.*
When Community Health Workers are integrated into a multidisciplinary team, they can help to improve the capacity of health centers to meet the needs of the community by removing barriers to accessing and receiving quality care, and supporting providers in engaging patients in their health care.* They can support wirh “educating patients and their families on the importance of lifestyle changes and on adherence to their medication regimens and recommended treatments, and finding ways to increase compliance with medications”, as well as, “creating community-clinical linkages to help create a team based approach through supporting and enhancing the work of the healthcare team”.**

Additional Resources

MHP Salud has developed a range of manuals, documents and reports to support Community Health Worker program design, implementation and improvement. Take a look at our Resource Portal to browse our collection of materials.

 

*Taking Innovation to Scale: Community Health Workers, Promotores, and the Triple Aim, California Health Workforce Alliance.
**Addressing Chronic Disease through Community Health Workers, National Center for Chronic Disease Prevention and Health Promotion.