MHP Salud Resource Portfolio:
Resources for Community Health Workers and Program Managers

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Community Health Worker Resources

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Resources and Reference Materials for Community Health Worker Programs

As the Community Health Worker profession grows, part of our mission is to ensure that Community Health Workers and the organizations that employ them across the world have access to high-quality educational resources. Our resource portfolio contains resources that are suitable for a wide range of purposes and are categorized by health topic or area of focus. Although MHP Salud’s own CHW programs focus on providing support for Latino communities, our resources can be applied to CHW programs or interventions targeting any population. The materials in our resource portfolio are kept up-to-date and are reviewed on an annual basis for accuracy. New materials are published on a regular basis, and all materials are available for download after a quick (and free) user registration.

There are many applications in which Community Health Workers can be used to address Adolescent Health. The resources within this category cover how CHWs can help adolescents by providing health outreach, empowering local youths as Peer Leaders, and how such programs can be implemented.

MHP Salud regularly updates resources to ensure that they are accurate and comply with modern standards for reference materials, statistic accuracy, and modern methodology.  Regardless, over time some materials may become out-of-scope for MHP Salud’s mission or vision, and will no longer be updated. While in most cases, these materials are removed from our resource listings outright, certain resources are archived if they still contain pertinent and accurate information.  Materials in the archived section will be removed once they are no longer accurate.

Collaborations between Community Health Workers and Clinical Care Teams can have a positive impact on the health of the communities they serve. Because CHWs live in and speak the language of the communities they serve, it puts them in a unique position to contribute to clinical care teams. Their connections to the members of their communities helps them better understand the context behind a patients condition which leads to the development of more effective care plans. These resources were developed by MHP Salud to help Health Centers integrate CHWs into their care teams and can serve as references for best practices.

CHW-led interventions targeting diabetes and management are known to have positive health outcomes for individuals and communties. Research has shown that that community members who participated in CHW-led programs had improvements in A1C levels, increased thier physical acticity, improved mental health and a better understanding of their condition. These resources goes in-depth about the positive impacts that CHW-led diabetes interventions can have on individual patients, organizations and communities. They draw from MHP Salud’s own programmatic approaches to addressing diabetes and include information on other useful resources.

Elder Health resources

Addressing issues that arise with aging is a challenge regardless of background or circumstance, but it is particularly challenging for low-income and underserved communities. CHWs are in a unique position to serve this population because of their strong ties to the community and their in-depth knowledge of the culture within them.  MHP Salud implements Community Health Worker-led programs that focus on connecting older adults to health care and strengthening skills that allow them live indepently.  Through the evaluations of our own programs, and in collaboration with our partners,  we’ve developed these resources that outline the implementation and evaluation processes of CHW-led elder health programs.

The consequences of an unexpected emergency situationscan be life changing. This is  especially true for families who are low-income or live in areas that lack resources like medical facilites, community centers, public transportation and grocery stores. Community Health Workers (CHWs), who live in the very communities they serve, are uniquely positioned to prepare low-income families for a potentially life-threatening natural disaster or unexpected event. They are experts on what outreach methods work best in their region and know how to build trusting relationships with community members. CHWs are  able to present information in a manner that is culturally and linguistically competent. Additionally, their in-depth knowledge of the community can be leveraged to direct families to emergency services that can address unique situations.

The resources in this section cover a multitude of health facets and community-based response strategies. Community Health Workers, known in Spanish as Promotores or Promotoras, are uniquely qualified to offer health information and support in hard to reach communities because they often share the same socioeconomic background, language and culture of the members who live within them. Across America, organizations are turning to Community Health Workers programs to integrate information about health and the health care system into the community’s culture, language and value system, thus reducing many of the barriers to accessing health services.

Community Health Worker programs address many topics in different settings. This allows for potential funding opportunities from a variety of sources. We’ve developed these resources to help organizations identify appropriate grant opportunities, find alternative forms of charitable funding and to explore financing and funding models for CHWs programs.

Many Community Health Worker initiatives utilize CHWs as group facilitators. These group activities are a great way to “break the ice”  and get know participants. They are designed to get people moving and provide opportunities for participants to reflect on personal experiences. Not only are they a great way to build a sense of teamwork, they’re also fun! All resources are available for free and licensed to be distributed for educational use.

Community Health Worker programs that target survivors of domestic abuse or Intimate Partner Violence (IPV) can generate positive outcomes. CHWs can provide information and education, form community-based support groups, and refer women to a community-based individual or group counseling sessions where appropriate. MHP Salud has implemented numerous Community Health Worker (CHW) programs that address the challenges experienced by survivors. While each of the programs is tailored to meet the needs of the local community, many follow the same successful model.

Community Health Worker programs are known to have positive effects on the behaviors of individuals who have or are at risk for hypertension. Much of the success of these programs can be attributed to the relationships CHWs are able to establish with community members. CHWs are uniquely qualified to conduct outreach, promote better nutrition, encourage physical activity, and increase disease management for the individuals they serve because they often share the same socioeconomic and cultural background. These resources provide information and guidance for CHWs and CHW programs on addressing hypertension in their communities. All resources are available for free and licensed to be distributed for educational use.

Language accessibility plays a crucial role in ensuring everyone has the opportunity to receive adequate and affordable health services. As members of the communities they serve, CHWs are typically native or fluent speakers of the language of the targeted population. This allows them to fill the role of interpreter between patients and clients. This allows patients to have a better understanding their clinical provider’s care instructions.  Over time, CHWs can help build a stronger bond of trust between the patient and clinician and encourage better adherence to follow-up treatment. These resources provide insight and information on utilizing language access services in your communities. All resources are available for free and licensed to be distributed for educational use.

MHP Salud desarrolla materiales en español que son culturalmente aceptables y fáciles de entender para trabajadores del campo y sus comunidades.

Over the years, MHP Salud has developed Community Health Worker programs that focus on maternal-child health. These programs were particularly effective because of the cultural and linguistic connection CHWs share with the mothers they support.  CHWs can make effective doulas and provide emotional support, guidance, and education on topics such as breastfeeding. These resources were developed to provide information and resources to CHWs and CHW programs that have or want to start programs that focus on maternal and child health.

Community Health Workers are well-situated to address mental health concerns in undeserved communities. They act as a bridge between affected individuals and available resources. Community Health Workers combat stigma by educating and conducting outreach on mental health within the community. They are an excellent addition to healthcare teams that want to improve the mental health outcomes of traditionally hard-to-reach communities. These resources provide information and tools to be used by Community Health Workers and Program Managers to address mental health in their own communities.

Equipped with tools and resources, CHWs are able to address barriers that prevent community residents from receiving information and community resources. Through outreach and education, CHWs empower their community members to take control of and improve their own health. These resources provide tools, tips and useful resources that will help organizations maintain and improve their CHW programs.

Community Health Workers are well situated to address unmet health needs in undeserved communities. Often sharing the same socioeconomic background, culture, and language of the communities they serve, CHWs are able to establish strong connections with individuals and families that others can’t. This gives them unmatched access to conduct outreach and provide education in hard to reach areas. These resources provide information and guidance on how to recruit and hire Community Health Workers for your programs.

For over 35 years, MHP Salud has demonstrated the positive impacts of Community Health Worker programs all over the country. One area of focus has been the economic benefits of CHW programs measured through a return on investment (ROI) analysis.  Measuring ROI of CHW-led programs, and sharing the results, contributes to a growing body of evidence that investments in these programs are both impactful and financially sustainable. ROI results additionally provide a great “snapshot” of information to share with both stakeholders and the community, to demonstrate both social and fiscal responsibility.

The Social Determinants of Health (SDOH) are defined as the conditions in which people are born, grow, live, work and age.  These conditions are shaped by the distribution of money, power and resources. Research has shown that the inequities of this distribution for those facing poor social and economic circumstances can have lasting affects on an individual’s health. Community Health Workers (CHWs) can be an extremely effective tool for addressing these social issues.  Their deep knowledge of their communities, coupled with the trust and rapport they build with their clients, make CHWs a natural fit for addressing the issues of SDOH that are  intertwined with the health outcomes of their clients.

The nature of the work that Community Health Workers must perform, requires them to fill many roles. CHW supervisors need to be prepared to support them in their unique positions as a mentor, adovcate, coach and conselor. These resources offer guidance on best practices and tools supervisors of CHWs can use to ensure their teams have the support they need.

Workforce Development

As the Community Health Worker (CHW) profession grows, health organizations, government agencies, and legislators have become have become increasingly interested in how CHWs address the health and social disparities that many isolated or undeserved communities may face. The resources in this section are published to help provide continued support and advancement of the Community Health Worker profession and field.