Training for Community Health Worker Supervisors and Managers

The work that CHW Supervisors and Managers do is critical to organizational success. We invite you to learn why our L.E.A.D. training is the most complete and trusted curriculum on the market.

A Complete Training Package for CHW Supervisors & Managers

MHP Salud has been employing, training and providing assistance to other organizations around Community Health Workers Supervisors for over 35 years. Our CHW Supervisor L.E.A.D. (Listen, Empower, Advance, Deliver) curriculum training sessions focus on providing clear and concise information for First and Second Line Community Health Worker Supervisors to help your organization and staff in understanding why Community Health Workers may be a good choice for your organization and see how they may fit into your team. This training is only available to organizations.

Three communith worker managers

Once you have the right staff in place, providing high-quality supervision that supports Community Health Workers in doing their job well is essential. Supervising Community Health Workers is often very different from overseeing and managing staff in other types of positions and can require some unique strategies to make the process both beneficial and efficient for everyone involved. Supervisors who understand and value the work that Community Health Workers are doing, actively work to connect them with other team members, and provide support and guidance to their team of Community Health Workers help to make sure their Community Health Worker program is as successful as possible.

Prices shown below reflect fully interactive and live trainings that are provided virtually. If you are interested in scheduling an in-person training, please contact us to discuss options and costs. 

Aligns with C3 Project Core Competencies

Available Virtually or On-Site

Offered in English or Spanish

Training Sessions for Both New and Experienced CHW Supervisors

Our  CHW Supervisor training package is available in three different tiers, and each one builds on the skills established in the previous tier. For most organizations, we recommend starting with our first tier, which we call “CHW Supervisor Foundations.” But, if are seeking training for experienced CHW Supervisors – or if you’ve trained with us before – you may qualify for our Level I or Level II tier. Click on the tabs below to learn more. If you still have questions, please feel free to contact us directly.

As First and Second Line CHW Supervisors, it is important to understand the roles of Community Health Workers and how they can serve your organization best. The Foundations level approaches these questions from the supervisor’s viewpoint.

Sessions can be ordered individually or purchased together as a complete package. The Foundations Package is 16 hours* long, can be facilitated in English or Spanish and provided as a live, fully interactive virtual training for $3,319 for up to 10 participants.

Available Sessions:

Understanding The Role of Community Health Workers is vital to supporting the CHW profession. With The Role of Community Health Workers: Health Superheroes session, supervisors will leave the training with an understanding of the roles, skills and personal qualities that are essential to effective Community Health Workers. The objectives for this session are to:

  • Define Community Health Workers as a profession
  • Identify Community Health Worker roles, skills, and personal qualities

This training session lasts 2 hours* and can be provided as a live, fully interactive virtual training for $639 for up to 10 participants.

This session can be completed individually or as a full Foundations Level training. If you would like to mix and match sessions to create your own training package, please contact us for additional information.

Community Health Workers most effectively do their work with a deep understanding of culture. With The Impact of Culture on Health session, supervisors will come to understand the concepts of culture and its impact on service delivery, specifically in the context of Community Health Workers. The objectives for this session are to:

  • Define culture and why it matters in health education
  • Examine one’s own cultural “lenses” or filters through which we view the world
  • Describe and demonstrate how cultural beliefs impact health and wellness
  • Develop a plan to better incorporate your community and culture in your work and your institution

This training session lasts 4 hours* and can be provided as a live, fully interactive virtual training for $889 for up to 10 participants.

This session can be completed individually or as a full Foundations Level training. If you would like to mix and match sessions to create your own training package, please contact us for additional information.

Educating in the Community: Popular Education, Peer Education, Adult Education, and Community Education provides supervisors of Community Health Workers an understanding of adult education techniques commonly used by Community Health Workers and why these techniques are important to the goals of programs and organizations. Participating in this session will help supervisors support their Community Health Workers ineffectively educating their communities on a variety of health topics. The objectives for this session are to:

  • Identify the differences between adult and child learning
  • Understand why different learning styles matter in health education
  • Describe the types and benefits of the popular education techniques used by Community Health Workers
  • Identify key tools in the Community Health Worker Toolbox to maximize these popular/adult/peer education techniques

This training session lasts 4 hours* and can be provided as a live, fully interactive virtual training for $889 for up to 10 participants.

This session can be completed individually or as a full Foundations Level training. If you would like to mix and match sessions to create your own training package, please contact us for additional information.

Community Health Workers are powerful agents for addressing health care needs in the community. One strategy for maximizing the power of CHWs is “mixing” them into a program with other non-clinical professionals to better address organizational or programmatic needs. The Community Health Workers, Outreach Workers and Lideres: What’s the Difference? session explores different configurations for these positions and why you may choose one type over another in a given situation. The objectives for this session are to:

  • Differentiate the roles, purposes, and activities of Community Health Workers, Lideres, and Outreach Workers
  • Apply the knowledge of CHWs, Lideres, and Outreach Workers to determine the right mix for a program

This training session lasts 2 hours* and can be provided as a live, fully interactive virtual training for $639 for up to 10 participants.

This session can be completed individually or as a full Foundations Level training. If you would like to mix and match sessions to create your own training package, please contact us for additional information.

The Community Health Worker Supervision: Setting CHWs Up for Success session prepares supervisors to hire and train Community Health Workers, develop effective communication techniques, and address common challenges specifically related to supervising Community Health Workers. The objectives for this session are to:

  • Identify activities and unique aspects of Community Health Workers supervision
  • Identify hiring and training strategies to set Community Health Workers up for success
  • Recognize different approaches for structuring Community Health Worker supervision meetings
  • Demonstrate skills for addressing common challenges in Community Health Worker supervision

This training session lasts 4 hours* and can be provided as a live, fully interactive virtual training for $889 for up to 10 participants.

This session can be completed individually or as a full Foundations Level training. If you would like to mix and match sessions to create your own training package, please contact us for additional information.

Our CHW Supervisor L.E.A.D. curriculum Level I training builds on topics covered in the Foundations level to support First and Second Line Community Health Worker Supervisors in advancing the work that their CHWs are performing. This level approaches key topics from our Community Health Worker Level I from the supervisor’s viewpoint.

The 12 hours* of Level I training sessions can be facilitated in English or Spanish and provided as a live, fully interactive virtual training for $2,659 for up to 10 participants.

The following sessions and objectives are covered:

Available Sessions:

The Expectations for Community Health Worker Data Collection and Documentation session offers supervisors a practical understanding of key ways in which Community Health Workers document their work and collect data. The session will address common challenges seen in documentation and data collection by Community Health Workers and put a special emphasis on potential solutions for these challenges. The objectives for this session are to:

  • Identify and demonstrate appropriate guidelines for documentation by Community Health Workers
  • Recognize the role of Community Health Workers in data collection and analysis

This training session lasts 2 hours* and can be provided as a live, fully interactive virtual training for $639 for up to 10 participants.

This session can be completed individually or as a full Level I training. If you would like to mix and match sessions to create your own training package, please contact us for additional information.

Programs staffed by those who practice self-care are more effective and efficient, but practicing self-care is not always easy. In the Community Health Worker Self-Care session, participants will explore how self-care can be individualized and planned to preserve employee productivity. The objectives for this session are to:

  • Understand the purpose and importance of self-care
  • Identify both positive and negative types of stress
  • Understand burnout, compassion fatigue, and the long-term effects of the lack of self-care
  • Identify components of a good self-care plan

This training session lasts 4 hours* and can be provided as a live, fully interactive virtual training for $889 for up to 10 participants.

This session can be completed individually or as a full Level I training. If you would like to mix and match sessions to create your own training package, please contact us for additional information.

The Service Coordination for Community Health Worker Supervisors training session provides employers with a comprehensive understanding of the necessary skills required for Community Health Worker service coordination. Supervisors will learn and discuss partner networks, client visits, and their relationship with ethics and the roles of Community Health Workers. The objectives of this session are to:

  • Understand ethics and privacy issues around service coordination
  • Discuss the process of creating and maintaining network and referral systems using Community Health Workers
  • Describe types of client visits for Community Health Workers
  • Understand how components of Community Health Worker service coordination and their roles interface

This training session lasts 4 hours* and can be provided as a live, fully interactive virtual training for $889 for up to 10 participants.

This session can be completed individually or as a full Level I training. If you would like to mix and match sessions to create your own training package, please contact us for additional information.

Community Health Worker programs can have a powerful impact on communities and health outcomes, while also being cost-effective. In the Introductory Return on Investment (ROI): The Worth of a Community Health Worker Program session, supervisors will learn about the data supporting the investment of dollars in Community Health Worker programs and how they can begin to apply this concept to their own organization. The objectives for this session are to:

  • Define Return on Investment and its importance to organizations employing Community Health Workers
  • Demonstrate the financial worth of the Community Health Worker professions in organizations and communities

This training session lasts 2 hours* and can be provided as a live, fully interactive virtual training for $639 for up to 10 participants.

This session can be completed individually or as a full Level 1 training. If you would like to mix and match sessions to create your own training package, please contact us for additional information.

Our CHW Supervisor L.E.A.D. curriculum Level II training builds on topics covered in Foundations and Level I to support First and Second Line Community Health Worker Supervisors in maximizing the work of their Community Health Workers. This levels approaches key topics from our Community Health Worker Level II from the supervisor’s viewpoint.

The 8 hours* of Level II training sessions can be facilitated in English or Spanish and provided as a live, fully interactive virtual training for $2,259 for up to 10 participants.

Available Sessions:

Successful case management in a Community Health Worker program requires the support of a supervisor knowledgeable about the unique issues encountered in the field. The Case Management and Community Health Workers: Key Factors session reviews the role of Community Health Workers in case management and identifies strategies to ensure success in their roles. The objectives of this session are to:

  • Understand the role of a Community Health Worker in case management
  • Discuss strategies for supporting the case management function

This training session lasts 2 hours* and can be provided as a live, fully interactive virtual training for $639 for up to 10 participants.

This session can be completed individually or as a full Level II training. If you would like to mix and match sessions to create your own training package, please contact us for additional information.

As bridges to their communities, Community Health Workers are a crucial part of community needs and resource assessments. With the Community Health Worker Participation in Community Needs and Resource Assessments training, participants will develop an understanding of the role a Community Health Worker plays in the process and the techniques they can use will enhance a supervisor’s ability to produce a more accurate and productive needs and resource assessment. The objectives of this session are to:

  • Define the process of a community needs and resources assessment
  • Identify the different roles Community Health Workers can play in a community needs and resources assessment
  • Understand how Community Health Workers can lead group discussion on community needs
  • Demonstrate how Community Health Workers can utilize community asset mapping

This training session lasts 4 hours* and can be provided as a live, fully interactive virtual training for $889 for up to 10 participants.

This session can be completed individually or as a full Level II training. If you would like to mix and match sessions to create your own training package, please contact us for additional information.

Community Health Workers are leaders in their communities that are both empowered and empowering. With the Community Health Worker Leadership and Empowerment training, supervisors will be able to identify ways to support and amplify these unique traits to increase program impact and outcomes through this session. The objectives of this session are to:

  • Define leadership and how it is applied by Community Health Workers in their communities
  • Identify opportunities and strategies for Community Health Worker empowerment

This training session lasts 2 hours* and can be provided as a live, fully interactive virtual training for $639 for up to 10 participants.

This session can be completed individually or as a full Level II training. If you would like to mix and match sessions to create your own training package, please contact us for additional information.

*Training times are estimates and may vary depending on several factors, including participants’ levels of engagement and participation in the training discussions, the number of participants in a session, participants’ experience level, etc. Training times will not exceed the number of hours listed.