Navigator Program 2018-05-17T19:37:02+00:00


A community health worker discusses performs navigator outreach.

Community Health Workers trained as Navigators provide education and application assistance to help people navigate the health insurance marketplace and receive access to care.

Our Navigator program provides health insurance application assistance to residents of the Rio Grande Valley Region of Texas. Community Health Workers are trained and certified as Health Insurance Navigators, who then provide help to consumers, small businesses and their employees as they look for health coverage options. Navigators provide free and unbiased information to anyone who requests assistance, and the assistance is designed for anyone seeking health coverage. The Navigator program helps uninsured and underinsured individuals understand their health coverage options and complete eligibility and enrollment forms in order to access insurance. Those who are already enrolled in health insurance coverage through the marketplace can also seek Navigator services for renewal or post enrollment assistance.

For people who do not benefit from available health coverage options, MHP Salud makes every effort to connect them with other community resources (e.g., community health clinics, social services). Key partners on this project include the Rio Grande Valley Equal Voice Network and the other Rio Grande Valley entities providing or actively promoting Navigator services.

Two women, one of whom is recieving application assistance for the insruance marketplace from the other.

MHP Salud’s Navigators provide their services in community-based settings in Texas’ Rio Grande Valley,

MHP Salud’s Navigators provide their services in community-based settings in Texas’ Rio Grande Valley, specifically to residents in Cameron, Hidalgo, Starr and Willacy Counties. In collaboration with partner organizations, MHP Salud uses door-to-door outreach, radio, print/online news platforms, and social media to spread awareness.

The Navigator program originally began in September 2015, and will conclude in Sepember 2018. This program is made possible through the Department of Health and Human Services Centers for Medicare and Medicaid services.

2017 Program Outcomes

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For more information on this program, please email