Under our Connect and Care initiative, the Navigator program provides health insurance application assistance to residents of the U.S-Mexico border in Texas. Community Health Workers are trained and certified as Health Insurance Navigators, who then provide help to consumers as they look for health coverage options. Navigators provide free and unbiased information to anyone who requests assistance, and the assistance is designed for anyone seeking health coverage. Since 2017, MHP Salud has helped over three thousand individuals enroll in a Qualified Health Plan. The Navigator program helps uninsured and underinsured individuals understand their health coverage options and complete eligibility and enrollment forms in order to access insurance. The program is particuarly effective, as Community Health Workers can provide assistance in Spanish, understand the cultural barriers that may prevent one from being able to file a succesful application, and can effectively combat the spread of misinformation regarding health insurance.
In response to COVID-19, all of our Navigators are providing telephone support. If you live along the U.S.-Mexico border and are looking for assitance enrolling in health insurance, please call us at 956.968.3600 extension 1007.