Run Your Community Health Worker Program Effectively with Our Free Supervision Manual for Promotor(a) de Salud Programs

This Supervisor’s Manual was developed to provide basic guidelines to supervisors of Promotor y Promotora de Salud programs. A variety of people, with different supervisory experience, might supervise a Promotor(a)program. They could range from newly-hired Program Coordinators to Program Directors and Outreach Coordinators. Regardless of the position and the person’s experience, we hope the information in this Manual proves helpful in learning about and managing the successes and challenges of working with Promotores(as).

The following is a breakdown of the information provided in each section:

  • Promotor(a) Program Overview
  • Promotor(a) Roles and Responsibilities
  • Supervisor’s Roles and Responsibilities
  • Mission, Vision, and Values
  • Federal and State Laws and Regulations
  • Board Policies
  • Policies and Procedures
  • Grant-Specific Requirements
  • Planning
  • Recruiting Promotores(as)
  • Hiring Promotores(as)
  • Frequently Asked Questions
  • Planning
  • Popular Education
  • On-going Education and Training
  • Regular Supervision
  • Remote Supervision
  • Supervising Multi-Tiered Promotores(as)
  • Performance Reviews
  • Disciplinary Action
  • Staying Connected
  • Retaining Promotores(as)
  • Keeping Promotores(as) Motivated
  • Communicating With Your Team
  • Collecting Data and Paperwork
  • Using Technology
  • Ensuring Promotor(a) Safety
  • Maintaining Boundaries
  • Managing Yourself and Delegation
  • Scenarios for Review
  • Conclusion
This resource is an educational tool

About MHP Salud 

MHP Salud has over thirty years of experience implementing CHW programs and training organizations looking to start and/or strengthen their own CHW programs. For more information about MHP Salud, our services, and how we can help you, please email us at