Changes in health care policy have shifted delivery systems towards more patient-centered models of care. To adapt, Health Centers have sought new strategies, such as Promotor(a) de Salud programs, to reform the way their care teams function. As members of the communities they serve, Promotores(as) (or Community Health Workers) are in a unique position to contribute to Health Center care teams. Their expertise in the culture of the community can help a care team better understand the context behind a patient’s condition, leading to the development of more effective care plans. Although Promotores(as) can be an asset to any care team, to flourish in this role they need Health Center support.

Community Health Workers (CHWs) represent a link between members of the community and existing healthcare resources. They have had notable success reaching out to vulnerable communities in the United States with culturally tailored services. Despite mounting evidence of the positive impacts these programs can have, there is currently a lack of data relating these services to financial outcomes. This report offers an overview of the studies conducted on determining the ROI of CHW interventions across the U.S., and also offers suggestions on how to conduct an ROI analysis on your program.

This free report offers an overview about how to ensure a supervisor can fully support Community Health Workers and the program.